Terms and Conditions of Use

Welcome to the Leguidesante.co.uk website. Leguidesante.co.uk is a web-based service owned and provided by Network Health Software Europe. Network Health Software Europe's registered office in France is located at
Network Health Software Europe
217 avenue du Prado
F-13008 Marseille, FRANCE
SIRET : RCS Marseille 451 250 658 00023
TVA Intra : FR04 451 250 658
By using the Site, the Client agrees to be bound by the Terms and Conditions set out below. These General Terms and Conditions of Sale and Use govern the access and use of Leguidesante.co.uk website (the « Website »), for the Client's personal use only, and the offer, transmission, acceptance of purchase orders and sale of products (the « Product(s) ») to the Clients (the « Client » or « you », « your » « he/she », « her/his »). Please read these Terms of Use carefully before using Leguidesante.co.uk. If you do not accept the terms and conditions as described below, you should immediately stop using this service.

Leguidesante.co.uk reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and, by your continued use of the site, you agree to be bound by such modifications, alterations or updates.

Article 1 – Pricing

Leguidesante.co.uk's acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and the Client will be charged for his/her order. All prices shown on the Website are in euro and are inclusive of VAT at the appropriate rate. The price does not include the delivery and packaging costs, which will be given to the Client with the confirmation of his/her order.

Any order delivered out of the European Community might be subject to local taxes and customs duties. These taxes and duties are at the customer’s expense and responsibility.

All orders must be paid in EURO currency, using VISA or Mastercard.

Prices may change and offers from Leguidesante.co.uk may be withdrawn at any time. However, the Client will pay the price indicated when his order is made and registered by Leguidesante.co.uk, upon the condition of the availability of the Product.

Ownership of the goods shall not pass to the Client until Leguidesante.co.uk has received payment in full.

Article 2 – Order

In order to place an order for the purchase of one or more Products on the Website Leguidesante.co.uk, the Client must fill out the online order form. Leguidesante.co.uk

By submitting an order form, the Client is contracting with Leguidesante.co.uk and agrees unconditionally, accepts and undertakes to observe the provisions of these Terms and Conditions of Sale and Use.

The customer agrees to pay the selling price current at the time of his seizure of the order.

Once the payment is validated and the order is considered as registered with Leguidesante.co.uk, a summary of the purchase order will be sent by email to the Client's registered email address provided before. The summary will list all the details of the contract, order and the Product purchased.

Leguidesante.co.uk is entitled to refuse an order from a previous Client with whom a claim is pending for non-payment, late payment, or insufficient guarantees of solvency or arisen disputes about goods, delivery, return, refund, payment or other breach of the Terms and Conditions. Leguidesante.co.uk will not be responsible for refusing to process the Client's order. Leguidesante.co.uk may suspend or cancel the Client’s registration immediately at its reasonable discretion or if the Client breaches any of the obligations under these Terms and Conditions. Leguidesante.co.uk reserves the right to cancel or refuse an order placed by a customer leaving outside the European Union, without justifying the reasons for making the decision.

Article 3 – Validation

All orders placed for an item on the site assume consultation and acceptance beforehand of these Terms and Conditions of Use as well as full legal capacity for commitment..

Once the payment is validated, the order is registered and cannot be amended or cancelled thereafter. The order is registered on the Leguidesante.co.uk electronic registrars, which are stored on durable means and are recognised as admissible evidence in legal proceedings.

Article 4 – Product Availability

Leguidesante.co.uk lists availability information for products sold on the Website, including on each product information page. Beyond what is said on the Website, Leguidesante.co.uk cannot be more specific about availability. Please note that dispatch estimates are not guaranteed dispatch times and should not be relied upon as such.

As Leguidesante.co.uk processes the order, the Client will be informed by e-mail, within thirty (30) days if any products ordered turn out to be unavailable. The order would be deemed to be cancelled and the Client will receive a refund.

Pictures and other visual images are just indications of what Products could be and they are not binding Leguidesante.co.uk.

Article 5 – Delivery

All orders are dispatched with a receipt to the Client's address, as indicated during the ordering process. All the delivery times are estimates, not guaranteed dispatch times, and should not be relied upon as such. National or Local restrictions and the effect of adverse weather conditions may affect deliveries. Every effort will be made to complete deliveries but Leguidesante.co.uk cannot be responsible for restrictions out of its control or any delays caused by postal service.

If articles must be delivered at different dates according to their availability, the delivery will be based on the expensive one. Leguidesante.co.uk reserves the right to split the delivery. In this case the customer will be invoiced for only one delivery. Leguidesante.co.uk will always contact the Client if Leguidesante.co.uk is made aware of any problems..

Article 6 – Payment

Payment online can be made exclusively with credit cards :
- Visa,
- Eurocard & MasterCard

Article 7 – Security

The Website Leguidesante.co.uk is secured making use of the SSL encryption (Secure Socket Layer), to protect at its best effort all confidential details provided for the payment. The Client’s payment details are transferred directly to the bank, which also operates under the secure SSL encryption. At no time, the Client's payment details are transferred through Leguidesante.co.uk electronic system. Leguidesante.co.uk will not be responsible for any consequences related to the payment stage.

Article 8 – Product Conformity

If, the product delivered :
- is not in conformity with the order,
- is defective,
- is damaged...
Under the distance selling regulations, the Client has the right to withdraw from the purchase of an item within seven (7) working days beginning with the following day on which the Client receives the goods.

The Client must apply in writing and return the Product in good condition, with all original packaging, accessories and documentation at the following address:

MSP
RN7, Quartier les 4 Chemins
F-83340 Flassans Sur Issole, FRANCE.

Any damaged item, or damaged original packing, will not be refunded, nor exchanged.

If customers try to return anything abusively, Leguidesante.co.uk may suspend or cancel the Client’s registration immediately at its reasonable discretion .

Article 9 – Reimbursement

Refunds of products referred to in article 8 will be made within fifteen (15) days after receiving the products.

The customer will be reimbursed either by bank cheque made in the name of who has placed the order and sent to the invoicing address, or by credit to his bank account, according to the payment mode of the order.

Article 10 – Right of Retraction

Under the distance selling regulations, the Client has the right to withdraw from the purchase of an item within seven (7) working days beginning with the following day on which the Client receives the goods. Shipping and return costs are at the customer’s expense. This right of retraction is without penalty, except for return postage. Only price of products bought will be reimbursed.

In conformity with the law, the customer has seven (7) working days to return at his own expense, the unwanted items. Products will have to be sent in their whole, in original and complete packing, and intact, and in perfect state of resale. Any damaged item, or damaged original packing, will not be refunded, nor exchanged. All returns should be sent at the following address :

Network Health Software Europe
217 avenue du Prado
F-13008 Marseille, FRANCE.

In case a request for refund or cancellation of order is made, Leguidesante.co.uk will make every effort to refund the customer within fifteen (15) days from receipt of such request.

The customer will be reimbursed either by bank cheque made in the name of who has placed the order and sent to the invoicing address, or by credit to his bank account, according to the payment mode of the order.

Article 11 – Customer Service

If you have any questions you can contact our customer service. By Email : infos@monguidesante.com.
By post at the following address:

Network Health Software Europe
217 avenue du Prado
F-13008 Marseille, FRANCE.

All requests for technical service and support for products purchased should be made directly by Email at the following address infos@monguidesante.com or fill the inquiry form in contact us.

Article 12 – Intellectual Property and Third Party Websites

The content of the Site, created for Leguidesante.co.uk, is protected by copyright, trademarks, database and other intellectual property rights.

The Client may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided the Client keep intact all and any copyright and proprietary notices. The Client may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Leguidesante.co.uk.

No licence is granted to the Client in these Terms and Conditions to use any trademark of Leguidesante.co.uk or its affiliated companies.

As a convenience to Leguidesante.co.uk customers, the Leguidesante.co.uk Website could include links to other web sites or material, which are beyond its control. Leguidesante.co.uk is not responsible for content on the Internet, or any other site outside Leguidesante.co.uk Website.

Article 13 – Responsibility

All products for sale on the site are in conformity with the French legislation in force. Leguidesante.co.uk cannot be held responsible for not respecting the legislation of another country where the product would be delivered.

Leguidesante.co.uk attempt to be as accurate as possible. However, Leguidesante.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.

If a product offered by Leguidesante.co.uk itself is not as described, your sole remedy is to return it in unused condition or to contact the customer service (CF. Article 11).

The Leguidesante.co.uk Site contain links and pointers to Web sites maintained by third parties. Leguidesante.co.uk does not operate or control in any respect any information, products or services on such third-party sites. Third party links are included solely for the convenience of users, and do not constitute any endorsement by Leguidesante.co.uk. User assumes sole responsibility for use of third party links and pointers, and disclaimers set forth herein are equally applicable to such third party sites.

For professional buyers, Leguidesante.co.uk cannot be held responsible for any damages (including direct, indirect, consequential…) such as loss of profit.

Article 14 – Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of France.

The language of the present contract is English.

In case of litigation, only the French courts of justice will prevail.

Article 15 – Personal Data

The personal information that the Client gives Leguidesante.co.uk is held with care and security. Leguidesante.co.uk does not sell, rent or transfer this information to third parties for their marketing purposes unless the Client agrees otherwise.

In conformity with the law on Computers and Liberties dated 6 January 1978, you have a right to access, correct, modify and delete the personal data you supplied when placing your order. You may exercise this right by sending us a mail at the following address:

Network Health Software Europe
217 avenue du Prado
F-13008 Marseille, FRANCE.

Also, the customer is informed that cookies that are present on the site are to improve the personalised service.